For Center Vendors: Message from the Accounts Payable Team

San Fernando Valley Community Health Center, Inc is moving forward and upgrading the financial infrastructure of our accounting systems. We will begin a transition from our traditional in-house paper check process to partnering with Finexio Our Payments Partner, leveraging their expertise in commercial payments.

Finexio will allow us to provide other forms of payments to include checks, ACH, and Mastercard Virtual Cards as options for preferred payment methods. With payments settling within an average of 1-2 business days, this streamlined process also provides enhanced flexibility, speed, and advanced security features effectively reducing the risks associated with Checks and ACH fraud.

To ensure payments are processed timely, going forward all invoices should be emailed to the AP team at Accountspayable@SFVCMHC.org

For your convenience, we have provided below links to FAQs and the Finexio’s Help Center. We have sent notifications in your current check payment distribution and Finexio will reach out to all our vendors informing of this change.

If you have any questions, please contact Finexio’s Help Center, and their team will be delighted to assist you.

Frequently Asked Questions (finexio.com)
Submit a Request (Finexio Help Center)

What to Expect

Finexio’s Supplier Management team will be reaching out to you to enroll your organization into our electronic payments program and answer any questions you may have on that process.

Email Notification

You should receive a welcome email from Finexio to inform you of our move to electronic payments. Benefits include access to our Supplier Portal, where you can view funding stages on your incoming invoices and gain access to the Finexio Customer Operations team for additional payment support.

Telephone Follow Up

Finexio will call your phone number on file to answer any questions you may have and enroll your organization into electronic payments.

DocuSign Confirmation

For Finexio Express and ACH enrollments, as well as bank changes, completion of security forms through the DocuSign platform is mandatory. This ensures that only validated contacts within your organization, authorized for the provided bank accounts, can make changes to your profile.